Veterinary Receptionist

Position Type:
1 - 2
We at The Dog Cat & Bird Clinic are looking for an experienced veterinary receptionist to join our team. Applicant must be energetic, outgoing, and have good organizational skills. Must be able to multi task with a smile. Individual must have solid computer and telephone skills. If you love the field of veterinary medicine and enjoy getting to know clients and their pets like family, we are the practice for you. We are seeking an individual that wants to grow and expand with our practice. Applicant must have at least 6 months of experience in a veterinary hospital. Compensation will be based on applicants experience and abilities.
Position Requirements: The successful candidate will share our commitment to delivering exceptional service to our clients and their pets with a friendly, compassionate & helpful demeanor.
As a Receptionist, your primary responsibilities would include: - Greet clients and their pets and complete the appointment sign in process which can include: inputting and retrieving information from the computer, confirming the reason for the appointment, confirming the client's contact information, and letting the medical team know that the patient has arrived.- Assist clients with check-out including, but not limited to, ensuring services and product sales are correctly accounted, using the practice management software system, handling money, processing credit and debit cards, accepting and recording various forms of payment, and setting future appointments or follow-up visits.- Field phone calls from clients requesting appointments, asking questions about the hospital, etc.- Make outbound phone calls to inform clients of their pets' lab test results, remind clients of upcoming appointments, set appointments for pets due for services, etc. Applicant must have a strong work ethic, friendly demeanor, love for cats,dogs, birds and reptiles, and a passion for delivering outstanding customer service to pet owners.
Applicant must have a flexible schedule and be available to work weekends and certain holidays.
Required experience:
Customer Service in a fast paced environment : 2 years
Required education:
High school or equivalent
Please email resumes and cover letters to dogcatbirdclinic@gmail.com

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